BOOKING & ENJOYING YOUR STAY

 

This is the rather boring, but necessary, information you need to know to help you enjoy your stay with us.

 

Reservations and Payment

Upon confirmation from us of availability on your chosen dates, to secure your booking a 25% deposit is required by bank transfer, to reach us within 7 days of the confirmation. The balance of the rent must be paid no later than 4 weeks before your arrival date. If you book 1 month or less before arriving at the gite, the total amount must be paid by bank transfer upon receipt the confirmation of availability.
 

Damage Deposit

In accordance with normal practice, we do charge a damage deposit upon your arrival at the gite in the sum of €100. This deposit will be returned to you within 7 days of your departure, provided no damage is found.
 

Tourist Tax

A tourist tax is charged by the Commune for each adult for each night of their stay between 1st March and 31st October, inclusive. The amount is set by the commune but collected by us at the time of your holiday. The current rate is €0.70 per person, per night.

Please ensure that you have appropriate travel insurance to cover your stay with us.

 

Check in and out

Check in is at 4pm on the day of your arrival and check out is 11am on the day of departure.
 

Number of guests

The capacity of your rental property must not be exceeded.
 

Pets

We regret that pets are not allowed in the gites.
 

Bed Linen and towels

Bed linen and bath towels are provided.
 

Cleaning

Cleaning of your gite is your responsibility both during and at the end of your stay. Cleaning equipment is provided. The use of products containing bleach is prohibited due to the fosse septique.
 

The accommodation must be left in a clean and proper condition. If this is not the case, then a cleaning charge will be made.
 

Electricity and WiFi

Reasonable use of both is included in rentals of two weeks or less during high season.

For longer lets, or lets outside this period, usage of electricity may be charged according to consumption.

 

Smoking Policy

Smoking is not permitted inside the gites. We are happy to accommodate smoking outside provided that this does not disturb the enjoyment of other guests and any waste is disposed of responsibly.

 

Outside areas
Please use the facilities outside the gites with due care and attention to both your own and others safety and enjoyment. Please ensure that children are supervised accordingly. Enjoyment of the outside areas is at your own risk.
 

Late arrival
Check in time is 4pm. If you will be arriving later than this, please let us know. We will be unable to accept arrivals from 12am
 onwards, until the following morning.
 

Cancelling your holiday

We do hope that you will not have to cancel and will be able to come and enjoy your holiday here, but things do happen and there is sometimes no choice.

 

Cancellation by you

If you cancel up to 12 weeks before your date of arrival, we offer a full refund.

If you cancel between 12 weeks and 4 weeks before your arrival date, we will retain your deposit.

If you cancel within 4 weeks of your arrival date, payment in full will be required.

Please ensure that you take out travel insurance to protect you in the event that you do have to cancel your holiday.

 

Cancellation by us

In the unlikely event that this should happen we will offer a full refund. 

Please note that this is the limit of our liability.

 

Any questions?

If you need us to clarify any of the information above, please do not hesitate to contact us using the form below1

 

CONTACT US

162, Route des Pyrénées, Quartier Candeloup, Monein 64360 

  • Facebook Social Icon
  • Instagram Social Icon
  • Twitter Social Icon
  • Google+ Social Icon

© 2018 by Gites de Bernet.